Terms & Conditions

Updated December 21, 2019

 

The purpose of this site is to provide a simple and convenient service to consumers for home delivery of fresh vegetables and other products. By using our website, you hereby consent to our disclaimer and agree to its terms.

 

How to make an order

Once you have selected your items, complete your order by clicking on “Checkout” button. It is important that you check the entered information and correct any errors before clicking on the “Checkout” button. On receipt of your order, we will acknowledge your order.

 

Payment can be made by cash on delivery or credit card payment online (coming soon).

 

While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information and we will notify you immediately of any such cancellation.

 

Once the order is confirmed, you may be able to cancel the order within 30 minutes by sending an email to info@VeggieFresh.ae  with the reference number of the order.

 

Product delivery

You are solely responsible for verifying the accuracy of delivery addresses and VeggieFresh.ae shall have no liability or responsibility for non-delivery of products due to wrong address given. Please note every effort is made to meet the delivery time.  However, it may be affected by factors beyond our control.

 

VeggieFresh.ae deals or provide services within UAE only. 

 

Refund and Return policy

In case of problems with your order, please send us an email on info@VeggieFresh.ae  for assistance. If you did not receive your order or received an incorrect order, you may be issued a full refund; We will do our best to ensure your satisfaction. Refunds are done only through the Original Mode of Payment.

 

Prices and availability

VeggieFresh.ae reserves the right to update the prices at any time. While we will do our best to deliver your order, certain products may be temporarily unavailable or out of stock. This is due to the fact that all produce is grown locally.  In such cases, if you did not receive your order or received an incorrect order, you will be issued a full refund.  If part of your order is missing, we will issue a partial refund for the price of the undelivered quantity. In every event, we will do our best to ensure your satisfaction.

 

Debit / Credit Cards

We accept payments using Visa and MasterCard credit/debit